UX & UI

Losing people before they get to the good bit?

If visitors keep dropping out halfway, it's rarely a mystery. We find where it happens, and why, then design it out.

Free 30 minutes. No pitch, no obligation.

UX & UI

UX is the part people feel and can't name. When something is easy, nobody comments. When it isn't, they leave without telling you why.

We work it out by watching. Where people hesitate, what they skip, which words they scan for. Then we design around what they do rather than what we assumed they would do.

We're based in Leicester and Huddersfield, and we work with businesses across the Midlands, Yorkshire and a fair way beyond. Happy to meet in person if that helps, happy to keep it to a call if it doesn't.

Talk to us

This is probably you if

  • People start something on your site and don't finish it.
  • Your team argues about design based on opinion rather than evidence.
  • You're about to build something and want to be sure it's right first.
  • Support keeps answering the same confused question.

Sound familiar? We'll tell you honestly whether we can help.

Tell us what's going on

What that involves

User research

Talking to the people who use the thing. A handful of proper conversations usually beats a month of internal debate.

Information architecture

What goes where and what it's called. Most navigation problems are naming problems in disguise.

Wireframes

Structure first, without colour or imagery to distract from whether it actually works.

Usability testing

We give people a task and watch them try. Uncomfortable, and the fastest way to find what's broken.

Interface design

Hierarchy, spacing, states and components applied consistently, so people learn the interface once.

Accessibility

Contrast, focus states, keyboard routes and screen reader labels, built in from the start.

“The 628 team were amazing! They suggested great ideas, implemented changes quickly, and consistently checked in to ensure we were happy.”
Niall Simpson Founder of Pursue
Who you'll be working with

Meet the people who'll actually do the work.

No account managers relaying messages. You talk to the people building the thing.

Ready to get started?

Let's talk

The Studio

Charlotte Daw, UX Designer at 628 Studio

Charlotte Daw

UX Designer

Ollie Beckwith, Full Stack Developer at 628 Studio

Ollie Beckwith

Full Stack Developer

Daniel Reilly, Full Stack Developer at 628 Studio

Daniel Reilly

Full Stack Developer

Roger Smith, Growth Specialist at 628 Studio

Roger Smith

Growth Specialist

Why people choose us

Why people choose us.

Plenty of studios can build you a website. Here's what tends to make the difference.

You talk to the people building it

Founder-led, so there's no account manager relaying your question to someone you never meet. Decisions get made in the same conversation.

A fixed price before we start

You get the number up front, after a free call. No day rate quietly ticking over and no invoice that surprises you at the end.

You own all of it

Code, designs, hosting, repositories. No proprietary platform you can't leave and no licence that grows every time you hire someone.

We'll tell you not to spend

If a tidy-up solves it, we'll say so rather than sell you a rebuild. We'd rather lose the bigger job than take money for something that won't pay back.

Offices you can actually visit

Leicester and Huddersfield. Happy to sit down with you and map the thing out in person, happy to keep it to a call if that's easier.

We stay after launch

We watch how it performs, fix what surfaces and keep improving it. We don't hand over and disappear the week after you go live.

Questions, answered.

Start a project

Build it.
With us.

Tell us what's holding your business back. We'll work with you to design and build what fixes it.

Tell us what's holding your business back.

Luke Jagger

Founder and Lead Designer

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