A surprising number of businesses run something important on hosting nobody has looked at in years. It was set up by a developer who has left, or by an agency that no longer exists, and the login is in a spreadsheet. It works, until the afternoon it does not.
This is the work of putting that right. Moving off it, setting up something you actually own, and getting deployments, backups and monitoring to the point where a bad day is an inconvenience rather than a crisis.
Kryspin, our co-founder, leads this. System architecture is what he does when he is not writing application code, which means the person designing your infrastructure is the same person who understands what is running on it.
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